SwipeX Card Privacy Policy

Last update: December 6th, 2025

SwipeX (defined below under "our entities and relationship to you") is committed to protecting the privacy of visitors to our websites and our partners. This Privacy Policy describes how we handle your personal data when you access our services, any other websites, pages, features, or content we own or operate (collectively, the "Site(s)"), or any SwipeX Application Programming Interface or third party applications relying on such an API, and related services (referred to collectively hereinafter as "Services").

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: support@swipe-x.io
By visiting: swipe-x.io

1 Our Entities

SwipeX operates through SWX Limited ("SwipeX", "we", "us", "our") in order to provide Services to our customers. We may share your personal data with its other entities and use it in accordance with this Privacy Policy.

2 Collecting and Using Your Personal Data

2.1 Types of Data Collected

2.1.1 Personal Data

Personal data means any data which relates to a living individual who can be identified from that data, or from that data and other information which is in the possession of, or is likely to come into the possession of, SWX (or its representatives or service providers). In addition to factual information, it includes any expression of opinion about an individual and any indication of the intentions of SWX or any other person in respect of an individual. The definition of personal data depends on the relevant law applicable to your physical location.

2.1.2 Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

2.1.3 Data from Third-Parties

This includes information SwipeX may obtain about you from third party sources. The main types of third parties we receive your personal data from are:

  • Public Databases, Credit Bureaus & ID Verification Partners in order to verify your identity in accordance with applicable law.
  • Blockchain Data to ensure parties using our Services are not engaged in illegal or prohibited activity.
  • Marketing Partners & Resellers so that we can better understand which of our Services may be of interest to you.
  • Your financial services providers to complete transactions.

2.1.4 Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent.

Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit us to count users and for other related website statistics.

2.2 Use of Your Personal Data

2.2.1 How We Use Your Personal Data

SwipeX may use your personal data in the following ways and for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To maintain legal and regulatory compliance, including anti-money laundering and security laws.
  • To detect, prevent, and mitigate fraud and abuse of our Services.
  • To contact you via email, telephone calls, SMS, or other equivalent forms of electronic communication regarding service updates, security issues, or transaction-related information.
  • To provide marketing communications according to your preferences and in compliance with applicable law.
  • For business transfers, mergers, acquisitions, or asset sales.
  • For other purposes such as data analysis, identifying usage trends, and improving our Service.
Note: If you do not want to receive marketing communications, please contact us at support@swipe-x.io

2.2.2 Disclosing Your Personal Data to Third Parties

SwipeX may share your personal data in the following situations:

With Service Providers: To monitor and analyse the use of our Service.

With Affiliates: We may share your data with our affiliates, who must honor this Privacy Policy.

With Business Partners: To offer you certain products, services or promotions, including financial institutions for payment processing.

Business Transfers: If we are involved in a merger, acquisition or asset sale, your personal data may be transferred.

Law Enforcement: We may be required to disclose your personal data if required by law or in response to valid requests by public authorities.

With Your Consent: We may disclose your personal data for any other purpose with your consent.

3 Transfer of Your Personal Data

Your personal data is processed at SwipeX's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. SwipeX will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

4 Retention of Your Personal Data

SwipeX will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

5 Security of Your Personal Data

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

SwipeX implements and maintains reasonable measures to protect our information and information systems. Customer files are protected with safeguards according to the sensitivity of the relevant information. Reasonable controls (such as restricted access) are placed on our computer systems. Physical access to areas where personal information is gathered, processed or stored is limited to authorised employees.

Important: You also play a vital role in protecting your own personal information. Do not reveal personal data to any third-parties and immediately notify us if you become aware of any unauthorised access to or use of your account.

6 Children's Personal Data

SwipeX does not knowingly request to collect personal data from any person under the age of 18. If a user submitting personal information is suspected of being younger than 18 years of age, we will require the user to close his or her account and will not allow the user to continue using our Services. We will also take steps to delete the data as soon as possible.

Please notify us if you know of any individuals under the age of 18 using our Services so we can take action to prevent access to our Services.

7 Cross Border Transfers

SwipeX is an international business with operations in regions and countries including Asia, the EU, the UK and North America. This means we may transfer to locations outside of your country. When we transfer your personal information to another country, we will ensure that any transfer of your personal information is compliant with applicable data protection law.

8 Your Privacy Rights

Depending on applicable law of where you reside, you may be able to assert certain rights related to your personal data. These rights include:

  • The right to obtain information regarding the processing of your personal data and access to the personal data which we hold about you.
  • The right to withdraw your consent to the processing of your personal data at any time.
  • In some circumstances, the right to receive some personal data in a structured, commonly used and machine-readable format.
  • The right to request that we rectify your personal data if it is inaccurate or incomplete.
  • The right to request that we erase your personal information in certain circumstances.
  • The right to object to, or request that we restrict, our processing of your personal data in certain circumstances.
  • The right to lodge a complaint with the relevant data protection regulator if you think that any of your rights have been infringed by us.

You can exercise your rights by contacting us via email at support@swipe-x.io

9 Links to Other Websites

Our Service may contain links to other websites that are not operated by SwipeX. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. SwipeX has no control over and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.

10 Changes to this Privacy Policy

SwipeX may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Important Notice

By using SwipeX services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this policy, please do not use our services.

© 2025 SwipeX, Inc. All rights reserved.